At SIPN' Wines ("we," "us," "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our wine subscription service ("Service"). By subscribing to SIPN' Wines, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our Service:

Personal Information:

• Name

• Email address

• Billing address

• Shipping address

• Phone number

• Date of birth (to verify your legal drinking age)

Payment Information:

• Credit/debit card details or other payment information necessary for processing your subscription.

Usage Data:

• Information about how you interact with our website or mobile app (e.g., IP address, browser type, pages visited, time spent on the site).

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To Provide and Manage Our Service:
  Process your subscription, payments, and delivery of wines. We use your billing and shipping information to fulfil your monthly wine deliveries.

• To Improve Our Service:
  Analyse customer preferences and behavior to improve our wine selection, website experience, and overall service.

• Customer Support and Communication:
  Respond to your inquiries, provide customer support, and send you important updates regarding your subscription, including order confirmations and shipping notifications.

• Marketing and Promotions (Optional):
  With your consent, we may send promotional emails or marketing materials about new wines, special offers, and events. You can opt out of receiving these communications at any time.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers:
  We may share your information with trusted third-party companies that help us process payments, fulfill orders, and manage our website. These service providers are obligated to keep your information confidential and use it only for the purposes we specify.

• Legal Compliance:
  We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

• Business Transfers:
  In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. You will be notified of any such transfer, and the new entity will be bound by this Privacy Policy.

4. Data Security

We take the protection of your personal information seriously and employ industry-standard security measures to safeguard your data. This includes encryption, firewalls, and secure servers to protect against unauthorized access, disclosure, or alteration of your information. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the security of information transmitted to our site.

5. Your Rights and Choices

You have the right to:

• Access and Update Your Information:
  You can access and update your account information at any time by logging into your account on our website.

• Opt-Out of Marketing Communications:
  You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in the email or by contacting us directly.

• Request Deletion of Your Information:
  You may request the deletion of your personal information by contacting us. We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, after which it will be deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These technologies allow us to remember your preferences, analyze website traffic, and provide personalized content.

You can manage your cookie preferences by adjusting your browser settings. However, please note that disabling cookies may impact the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: hello@sipnwines.com

• Address: 327 Lennox st, Richmond. 3121

By subscribing to SIPN' Wines, you agree to the terms outlined in this Privacy Policy. Thank you for trusting us with your personal information!